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CompTIA 220-701 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: PC Hardware | Approx. 27% | - System components and architecture - Hardware installation and configuration - Motherboards, CPUs, memory, and storage devices |
| Topic 2: Laptops and Portable Devices | Approx. 12% | - Laptop hardware components - Portable device troubleshooting |
| Topic 3: Operational Procedures | Approx. 27% | - Troubleshooting methodology - Safety and environmental procedures - Communication and professionalism |
| Topic 4: Networking | Approx. 23% | - TCP/IP basics and protocols - Wireless networking fundamentals - Network types and topologies |
| Topic 5: Printers and Peripherals | Approx. 11% | - Printer types and technologies - Installation and maintenance |
CompTIA A+ Essentials (2009) Sample Questions:
1. Which of the following drive connections uses a ribbon cable with a 40-pin connector? (Select TWO).
A) SCSI
B) SATA
C) PATA
D) IDE
E) FDD
2. Which of the following RAID types is known as only mirroring?
A) RAID 1
B) RAID 0
C) RAID 10
D) RAID 5
3. Which of the following is needed to recover a system using ERD?
A) The original installation CD/DVD
B) An ERD for that system
C) An ERD partition on the hard drive
D) A bootable flash drive
4. Which of the following describes the BEST course of action when a user continuously calls a technician with computer issues instead of the helpdesk?
A) Put all other work orders on hold and assist the user with all their computer issues.
B) Ask the user to call another technician for more in-depth assistance.
C) Explain that the user needs to fill out a work order for the computer problems.
D) Have another technician take over support calls for this user.
5. Which of the following wireless security techniques is the MOST secure?
A) Disable SSID broadcast
B) Enable MAC filtering
C) Enable Wi-Fi Protected Access
D) Enable Wired Equivalent Privacy
Solutions:
| Question # 1 Answer: C,D | Question # 2 Answer: A | Question # 3 Answer: B | Question # 4 Answer: C | Question # 5 Answer: C |
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