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Avaya 2U00210A Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Unified Communications Fundamentals | - Business value and use cases - Core concepts of unified communications |
| Sales Positioning and Customer Scenarios | - Identifying customer requirements - Mapping solutions to business needs |
| Deployment and Integration Concepts | - Integration with enterprise communication systems - IP telephony and SIP fundamentals |
| Avaya Unified Communications Solutions | - Avaya UC product portfolio overview - Collaboration and messaging solutions |
Avaya APSS Unified Communications Online Test Sample Questions:
1. For the Microsoft register Windows platform. one-X register Communicator can be deployed in two different ways: standalone and integrated with CES (client enablement services). With the integrated deployment, users have access to additional unified communication (UC) capabilities. What three additional UC capabilities are accessible to users? (Choose three.)
A) Visual voicemail
B) Video calling
C) Ad-hoc audio conferencing
D) Message waiting indication
E) Audio bridge conference control
F) Intelligent presence
G) Synchronized contacts
2. A leading Channel Partner of Avaya. responsible for managing several of our accounts, entertains, without Avaya's knowledge and approval, the Chief Technology Officer ("CTO") of a leading client whom Avaya services via the above Partner. The entertainment involves hosting a cocktail dinner for the CTO and his family at a suburban luxury hotel costing approximately S200 and giving a gift coupon worth $500. The Partner does not expense the above to Avaya and justifies the above action on the ground it was a "good will" gesture and not done with any ulterior motive of securing more business, b the Partner's behavior appropriate?
A) Yes, because it was a "good will" gesture and Avaya expects our Partners to use their discretion in such instances while abiding by their own internal policies and procedures.
B) No, because it involved payment of a cash equivalent (gift coupon), could be considered lavish under the circumstances and the Partner failed to notify Avaya about the event.
3. In preparation for a customer meeting Claudia is learning about the architecture needed of the Avaya Flare* Experience. Which two statements are correct about the Avaya Flare@ Experience when it is deployed? (Choose two.)
A) Registers with Avaya Aura* Session Manager
B) Is seen by Session Manager as a SIP endpoint
C) Provides audio, web and video conferencing via Avaya Aura@ Conferencing 6
D) Requires one-X Portal for presence
4. Larry is becoming familiar Avaya Aura@ Conferencing and is trying to understand the advantage of this Avaya conferencing solution over competitors. What two things could you tell Larry about Avaya Aura@ Conferencing? (Choose two.)
A) Avaya Aura@ Conferencing is a software-based, multi-modal conferencing engine that provides seamless access to multipoint audio, web and video.
B) Avaya Aura* Conferencing architecture separates management of conferences and management of media streams.
C) Web Conferencing is an add on to Avaya Aura@ Conferencing that provides a rich feature set.
D) Avaya Aura@ Conferencing is made up of a stand-alone audio bridge, and standalone Video bridge that allows for implementation flexibility.
Solutions:
| Question # 1 Answer: A,B,D | Question # 2 Answer: B | Question # 3 Answer: A,C | Question # 4 Answer: A,D |


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