Avaya Avaya-Certification 3000.2

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Avaya 3000.2 Exam Syllabus Topics:

Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:

1. Call routing in a multi-site SCN solution needs careful planning to prevent which three?
(Choose three.)

A) VCM resources are not over-subscribed.
B) ACD routes are not compromised.
C) Trunk ports are not over-subscribed.
D) Calls are not tromboned.
E) VMPro ports are not over-subscribed.

2. Secure Digital (SD) card commands can be invoked from which three sources? (Choose three.)

A) Avaya phones
B) IP Office System Monitor
C) VoiceMail Pro Client
D) IP Office Manager
E) System Status Application (SSA)

3. Which two settings are required to receive emails as a QoS Alarm from a remote IP Office site? (Choose two.)

A) Go to System > "System event" tab, choose the "email" option and put the email address used by IP Office to send message.
B) Go to System > "System event" tab > Alarm Tab, create the new alarm and insert the email address that must receive the QoS alarm message.
C) Go to System > "System event" tab, choose the "email" option and put the email address used by IP Office to send messages then go to the SMTP tab and insert the email used by VMPRO.
D) Go to System > SMTP tab, put the email address used by IP Office to send the message.
E) Go to System > SMTP tab, put email address to the destination of all messages.

4. A customer would like to use the Microsoft SAM Text to Speech (TTS) engine in VoiceMail Pro to allow callers to listen to order information using a "Speak Text" action in VoiceMail Pro Call Flow. Which license is required?

A) IP Office Essential Edition
B) IP Office Preferred Edition
C) IP Office Ultimate Edition
D) Voicemail Pro VB Script License
E) VM Pro ScanSoft TTS

5. A customer has an IP500 with a single PRI on their system for inbound and outbound calls. They report they are losing calls intermittently during the day. Which two applications can be used to capture the problem? (Choose two.)

A) System Monitor
B) Call Status
C) Phone Manager
D) System Status
E) Manager TFTP log

Solutions: