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Salesforce Accredited Professional Certification AP-207

AP-207

Exam Code: AP-207

Exam Name: Energy and Utilities Cloud Accredited Professional

Updated: Jul 26, 2026

Q & A: 77 Questions and Answers

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Salesforce AP-207 Exam Syllabus Topics:

SectionObjectives
Integration and Data Management- Data management
  • 1. Data quality and governance basics
    • 2. Data model alignment
      - System integration concepts
      • 1. API-based integration
        • 2. External system connectivity
          Metering, Billing, and Usage Management- Billing processes
          • 1. Rate and tariff concepts
            • 2. Billing workflows overview
              - Meter data handling
              • 1. Usage data ingestion concepts
                • 2. Consumption tracking
                  Customer Engagement and Experience- Customer service operations
                  • 1. Omni-channel support concepts
                    • 2. Case management in utilities
                      - Digital customer experience
                      • 1. Self-service portals
                        • 2. Customer communication flows
                          Energy and Utilities Industry Fundamentals- Energy and utilities business processes
                          • 1. Customer lifecycle in utilities
                            • 2. Utility operations overview
                              Salesforce Energy & Utilities Cloud Capabilities- Asset and service management
                              • 1. Asset tracking and lifecycle management
                                • 2. Work orders and field service concepts
                                  - Core platform capabilities
                                  • 1. Energy and Utilities Cloud features
                                    • 2. Industry data model concepts

                                      Salesforce Energy and Utilities Cloud Accredited Professional Sample Questions:

                                      1. A customer is ready to install the managed package for Energy and Utilities Cloud.
                                      Which two Product Schedules settings must be enabled for all products as a prerequisite step for a successful installation?

                                      A) Quantity Scheduling
                                      B) Inventory Scheduling
                                      C) Product Scheduling
                                      D) Revenue Scheduling


                                      2. What tool should be used to migrate configurations from sandbox to production when a customer has completed configuring OmniStudio components?

                                      A) IDX Workbench
                                      B) DataLoader.io
                                      C) Salesforce Export Wizard
                                      D) OmniStudio DataPacks


                                      3. An implementation team has requested an org containing the Energy and Utilities Cloud Large Account Sales Management application. After working with the app. they determine that they need the functionality of the homepage for agents and team leaders.
                                      How does the team get the required components into their development environment?

                                      A) The team needs to copy and paste the required components from their trial environment into their development environment.
                                      B) The team should request the Energy and Utilities Cloud engineering team to deploy the necessary components into the project development environment.
                                      C) The team should follow the documentation and migrate the required components into the* development environment.
                                      D) The team should take a look at the application code, and then go and re-type the code into their development environment.


                                      4. A customer has recently installed Energy and Utilities Cloud Which specific license enables an energy company's partners to access applications via a web portal?

                                      A) Energy and Utilities Cloud for Digital Experience User
                                      B) Energy and Utilities Base Service
                                      C) Energy and Utilities Base for Digital Experience Partner
                                      D) Energy and Utilities Base


                                      5. An energy company must include a clause about additional operational costs in contracts that exceed 10 MegaWatts in their DOCX Template. The information about energy volume is already available in the Contract object.
                                      How should the administrator proceed to include this condition in the document template to show this clause only when the contract energy volume is higher than 10 MegaWatts?

                                      A) Create an Apex Class
                                      B) Create a custom field in the Contract object
                                      C) Create a custom formula m DataRaptor Load.
                                      D) Create a custom formula m DataRaptor Extract


                                      Solutions:

                                      Question # 1
                                      Answer: A,C
                                      Question # 2
                                      Answer: D
                                      Question # 3
                                      Answer: C
                                      Question # 4
                                      Answer: C
                                      Question # 5
                                      Answer: D

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