Salesforce Salesforce Architect Arch-302

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Salesforce Arch-302 Exam Syllabus Topics:

Salesforce Certified B2C Solution Architect Sample Questions:

Question 1

universal Containers (DC) is seeing an increased volume of customers browsing for higher-value items across multiple brands and longer cons/deration times before customers place orders based on what is in their shopping carts.
What are two tactics that a Solution Architect could recommend to understand how to optimize the checkout process' Choose 2 answers

A. Create an Abandoned Cart journey by brand across all carts
B. Work with stakeholders to create a customer Journey map that improves conversions
C. Enable customer service to update and complete a cart transaction on behalf of the customer
D. Run reports on the value of cart Items and time since the last activity

Question 2

A retail company that sell fitness products Is implementing Service Cloud, B2C Commerce, and Marketing Cloud, In order to provide their customers with personalized recommendations, they are capturing and storing certain PII and health information. In order to adhers to compliance and regulations, they need to ensure shared data is encrypted across all platforms.
What features should a Solution Architect recommend to accomplish this?

A. Use Shield Platform Encryption to encrypt data in Service Cloud, enable encryption at rest in Marketing Cloud, and enable encryption at rest in B2C Commerce.
B. Use Shield platform Encryption to encrypt data in Service Cloud and B2 Commerce. Data in Marketing Cloud is encrypted by default.
C. Use Shield platform Encryption to encrypt data in Service Cloud, Enable Encrypted Data Sanding (EDS) in Marketing Cloud, and use B2C Commerce's crypto API.
D. Platform Encryption to encrypt data in Service Cloud, Marketing Cloud, and B2C Commerce.

Question 3

A financial services firm with many high net-worth individuals Is about to implement Service Cloud, Marketing Cloud, and Salesforce Platform. Given the nature of the individuals, they are often required to adhere to financial regulations and civil procedures in regards to their data. This often requires restricting their data processing.
Given that requirement, what are three considerations the financial services firm should be aware of when limiting data processing across these clouds?
Choose 3 answers

A. Export relevant customer data on Salesforce Platform so it is retained first before deleting or providing any data.
B. Restricting data within Service Cloud requires contacting a Service Cloud account representative.
C. Restricting data within Marketing Cloud requires contacting a Marketing Cloud account representative.
D. Removing a data processing restricted contact within Marketing Cloud requires removing the restriction first before removing the contact
E. Consider deleting all of the customer data in order to adhere to the requirements.

Question 4

A multi-brand company uses 82C Commerce, Service Cloud, and Marketing Cloud and wants to deliver integrated customer experiences across these Salesforce products, The company has one B2C Commerce realm Serving two storefronts, a Salesforce ora, and a Marketing Cloud Instance. None of these Salesforce Clouds are integrated. The company wants to know which Salesforce products require custom integration for this multi-cloud architecture.
Which two considerations should a Solution Architect provide to answer the company's question?
Choose 2 answers

A. An integration must be developed between B2C Commerce and Marketing Cloud to enable Marketing Cloud REST APT access from B2C Commerce.
B. An integration must be developed between Service Cloud and Marketing Cloud to enable Marketing Cloud REST API access from Service Cloud.
C. An integration between Service Cloud and B2C Commerce is not necessary, as these clouds are natively integrated and both products are built on the Salesforce Platform.
D. An integration must be developed between 82C Commerce and Service Cloud to enable the synchronization of customer profiles and unlock REST API access between the two products.

Question 5

A company wants to integrate B2C Commerce and Marketing Cloud so that customers shopping online can be segmented for marketing campaigns like Abandoned Cart and Post Purchase Journeys.
Which two actions are needed to enable an Abandoned Cart Journey?
Choose 2 answers

A. Integrate product, order, and customer data feeds into Service Cloud objects
B. Integrate product, order, and customer data feeds into Marketing Cloud Data Extensions
C. Implement the Marketing Cloud coilect.js through the storefront by using the Connector's reference implementation
D. Use Mulesoft to bring order and customer data feeds from B2C Commerce to Marketing Cloud

Solutions: