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Salesforce ED-Con-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Implementation Strategies and Best Practices | 18% | - Change management and adoption - Configuration vs customization - Project lifecycle: plan, gather requirements, design, build, test, deploy, optimize |
| Topic 2: Domain Expertise | 18% | - Education industry processes and needs - Education Cloud capabilities and use cases - Recruitment, admissions, student experience, advancement, alumni relations |
| Topic 3: Solution Design | 19% | - Account and contact models for education - Design scalable, maintainable solutions - Security, sharing, and access design |
| Topic 4: Integration and Data Management | 16% | - Integration methods and tools - Data quality, deduplication, governance - External systems and third-party apps |
| Topic 5: Education Data Architecture (EDA) | 22% | - EDA data model, standard and custom objects - Relationships, data integrity, extending EDA - Data migration and integration considerations |
| Topic 6: Analytics and Reporting | 7% | - Leverage Salesforce reporting features - Reports, dashboards, and analytics for education |
Salesforce Certified Education Cloud Consultant Sample Questions:
Question 1
A college wants to create a resource for its Center of Excellence (CoE) where users can vote on suggestions and ...............................
What should a consultant create to meet the requirement?
A. Chatter group
B. Queue
C. Success Team
D. Public Group
Question 2
A university is interested in the Student Success Hub Tableau Accelerator. Which object should the consultant ensure there is data?
A. Appointment attendee
B. Availability Topic
C. Behavior Incident
Question 3
Which object should be configured for all student and support staff interactions, activities, and assigned support staff?
A. Account
B. Advising Pools
C. Case
D. Relationships
Question 4
University Investment Services (UIS) is an internal department that manages the university endowment through financial investments. It operates independently of the university and only works with investment companies and financial institutions. UIS is interested in a CRM that will track investment companies, its company Contacts. Leads, Opportunities, and Activities.
Which solution should the consultant recommend?
A. Sales Cloud
B. Financial Services Cloud
C. Education Data Architecture
Question 5
The Alumni Relations department wants to track alumni and its chapter memberships. The department wants to easily see the Primary Chapter on the Contact record. The system admin prefers to use the standard features that are available with Education Data Architecture (EDA).
Which step should the consultant take to meet this requirement?
A. Create a custom picklist value for Alumni Chapter on the Affiliation object.
B. Create an Affiliation mapping to the Primary Chapter field in EDA Settings.
C. Create an Affiliation record type for Alumni Chapter and a custom field for the Primary Chapter on the Contact record.
Solutions:
| Question 1 Answer: A | Question 2 Answer: A | Question 3 Answer: C | Question 4 Answer: B | Question 5 Answer: B |
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