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The Exin IT Service Management Foundation based on ISO / IEC 20000 Certification includes only one EX0-115 certification exam.
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EXIN EX0-115日本語 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| ISO/IEC 20000 Framework | - ISO/IEC 20000 Standards Overview
|
| Service Management Fundamentals | - Introduction to IT Service Management
|
| Continual Improvement | - Service Improvement Practices
|
| Service Lifecycle Processes | - Service Design and Transition
|


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