Genesys GCP-GC GCP-GC-IMP

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Genesys GCP-GC-IMP Exam Syllabus Topics:

Genesys Cloud Certified Professional - Implementation Sample Questions:

Question 1

How do you represent your organization when you contact the Genesys Cloud support team?

A. Agent Name
B. Organization ID
C. Company Name
D. ID

Question 2

You must work closely with before completing configurations for external SIP trunks.

A. Your carrier
B. The Resource Center
C. Your designated contact
D. Genesys

Question 3

Where can you add the preconfigured settings of the phones?

A. Admin > Telephony > Phone Management > Calls
B. Admin > Telephony > Phone Management > Phones
C. Admin > Telephony > Phone Management > Base Settings

Question 4

Which platform component manage account configuration, directory search, user membership. phone call routing, agent assignment?

A. Core Services
B. Communication Services
C. Application Services
D. Public Interface Services

Question 5

What are the operating systems available for Genesys Cloud mobile applications? (Choose two.)

A. IOS
B. Windows 10 mobile
C. EOS
D. Blackberry OS
E. Android

Solutions: