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HP HP Certification HP2-B138

HP2-B138

Exam Code: HP2-B138

Exam Name: Selling HP Printing Services

Updated: Oct 24, 2026

Q & A: 0 Questions and Answers

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HP HP2-B138 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Sales Process and Closing25%- Sales cycle management
- Negotiation and closing techniques
- Post-sales support overview
Topic 2: Understand HP Printing Services Portfolio25%- Workflow and Document Management Solutions
- Managed Print Services (MPS)
- Hardware and Software Service Offerings
Topic 3: Position and Present HP Solutions25%- Communicate value and benefits
- Competitive differentiation
- Pricing and contract models
Topic 4: Analyze Customer Business Needs25%- Align services with business goals
- Identify customer printing environment challenges
- Assess cost and efficiency requirements

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