Peoplecert Peoplecert ITIL ITIL-4-HVIT

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Peoplecert ITIL-4-HVIT Exam Syllabus Topics:

Peoplecert ITIL 4 Specialist: High-Velocity IT Sample Questions:

1. Which behaviour would be encouraged in a lean culture?

A) Be curious and try new things
B) Avoid risk taking and failure
C) Avoid interpersonal relationships
D) Optimize individual tasks

2. An organization sells products which have rapidly-changing features and functionality. The organization has always taken a traditional approach to development and deployment, aiming to deliver products with full functionality after extensive requirements analysis. The organization's sales and revenues have recently decreased.
Which technique would be MOST BENEFICIAL for the organization to adopt?

A) Cost of delay
B) Minimum viable products
C) A/B testing
D) Return on Investment (ROI)

3. A newly released IT service has been impacted by downtime. Time to market is critical with this service and so the development team is pushing to continue releasing new features. A site reliability engineering (SRE) team has been assigned to the service.
Which approach should the SRE team recommend to balance the requirements for high availability and short time to market?

A) Track the number and duration of incidents
B) Focus on improving mean time between failures
C) Set an error budget for stability improvements
D) Review the system's warranty requirements

4. An organization is designing a new digital service and wants to base its decisions on a deep understanding of customer needs, rapidly producing and testing prototypes with real users.
Which approach is being applied?

A) Chaos engineering
B) Continuous integration
C) Design thinking
D) Value stream mapping

5. An organization has decentralized its IT function and assigned the responsibility for digital technologies to its business units. There is concern that this approach has made it difficult to manage risks that could impact the entire organization.
Which is the BEST approach this organization can take to initially address this concern?

A) Ask business unit managers to define their units' risk capacity and appetite
B) Establish automated controls to ensure compliance with security policies
C) Empower employees to mitigate risks associated with routine operational tasks
D) Ensure the governing body owns risks that present an existential threat

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