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MAC-16A Exam topics
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- Repairing the Mac Family
- OS X Networking and Services
- Troubleshooting Macs
- OS X Functionality
- Safety
- OS X Care
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How much MAC-16A Exam Cost
The price of the MAC-16A exam is $150 USD.
Reference: https://support.apple.com/en-us/HT205734
Apple MAC-16A Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Mac Hardware Architecture | 25% | - Power systems, display, storage, and peripherals - Internal hardware layout and connectivity - Identification of Mac models and components |
| Topic 2: Troubleshooting & Repair | 25% | - Replacement procedures and verification - Hardware and software issue isolation - Systematic diagnostic methodologies |
| Topic 3: Safety & Service Fundamentals | 20% | - ESD protection and handling guidelines - Use of Apple service tools and documentation - Electrical and mechanical safety procedures |
| Topic 4: OS X El Capitan & Software | 25% | - Installation, recovery, and startup process - System preferences, user accounts, and security - File systems, permissions, and network configuration |
| Topic 5: Service & Customer Best Practices | 5% | - Customer communication and documentation - Apple service policies and compliance |
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