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How to Register For Exam MB-910: Microsoft Dynamics 365 Fundamentals (CRM)?
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Who Should Take the Microsoft MB-910 Exam
Individuals who are considering a career in IT should take this exam. Those who have already entered the IT field may be required to have this certification. Potential employers may also require that an individual has passed the MB-910 exam to be considered for a position within the company and many other organizations. Individuals may apply their knowledge in many ways after passing this exam. They may use the tools to create sophisticated mobile applications or programs. Others may learn how to program services on Azure.
Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/mb-910
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Registration procedure of Microsoft MB-910 Certification Exam
- Go to Microsoft's website
- Register on the website
- Download the MB-910 exam voucher
- Schedule an appointment to take the test at a Microsoft testing center (usually costs $250)
- Take the MB-910 exam, and provide a valid phone number and email address if you pass, otherwise, your score will be canceled or invalidated after 90 days of issuing the certificate
- If you pass the test, you will receive an email confirmation, and also get a Microsoft certificate with the contact information on it
- Print out the certificate and apply for your desired job at your desired company
For more info read reference:
Microsoft MB-91 Certification Reference
Microsoft MB-910 Deutsch Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Explore core capabilities of Dynamics 365 customer engagement apps | 15-20% | - Common features and navigation - Data management and reporting basics - Overview of Copilot in customer engagement - Integration with Microsoft Power Platform - Security and access control |
| Describe Dynamics 365 Field Service | 15-20% | - Work order lifecycle and resource management - Inventory and asset management - Core features and scheduling capabilities - Mobile app and offline functionality |
| Describe Dynamics 365 Customer Insights - Journeys (Marketing) | 15-20% | - Capabilities and use cases - Email marketing and customer journeys - Lead generation and qualification - Integration with Copilot - Event management features - Marketing forms, pages, and segments |
| Describe Dynamics 365 Customer Service | 20-25% | - Unified service desk and channels - Case management lifecycle - Key components and use cases - Knowledge base and entitlements - SLA and routing rules |
| Describe Dynamics 365 Sales | 20-25% | - Sales accelerators and forecasting - Product catalog, price lists, and unit groups - Core capabilities and business scenarios - Lead and opportunity management processes - Business process flows - Quote, order, and invoice lifecycle |
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