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Exam Topics of Preparation for Administrator (CRT101)
The following are covered in SALESFORCE CRT-101 practice exams and SALESFORCE CRT-101 practice test:
- User arrangement
- Analytics-reports and dashboards
- Sales and promoting applications
- Standard and custom articles
- Activity the executives and coordinated effort
- Security and access
- Workflow/measure robotization
- App Exchange
- Organizational arrangement
- Service and backing applications
- Desktop and versatile organization
- Data the executives
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Understanding functional and technical aspects of Preparation for Administrator (CRT101)
The following will be asked from you in the SALESFORCE CRT-101 exam dumps:
- Describe the capacities of the Community application, including Ideas and Answers
- Describe the capacities of case the executives, for example, case measures, case settings, what's more, case remarks
- Given a situation, distinguish how to mechanize case the executives utilizing case task, pre-programmed message, acceleration, web-to-case, email-to-case, and case groups
- Describe the highlights of Chatter like feed, gatherings, following, and security
- Describe the capacities of movement the executives, for example, overseeing errands, occasions, public schedules, and multiday occasions
- Describe the capacities of Salesforce Knowledge
Salesforce CRT-101日本語 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| User Setup & Security | - User management and profiles - Roles, permissions, and data access - Sharing settings and security model |
| Data Management | - Data import, export, and cleansing - Data quality and duplicate management |
| Organization Setup | - Company settings and user interface configuration - Business hours, holidays, and fiscal year setup |
| Reports & Dashboards | - Report types and filters - Dashboard components and analytics |
| Standard and Custom Objects | - Fields, validation rules, and record types - Object relationships and schema design |
| Workflow & Process Automation | - Workflow rules and approval processes - Process Builder and Flow basics |
| Activity and Collaboration | - Tasks, events, and calendars - Chatter and collaboration tools |
| Sales and Service Applications | - Service Cloud case management - Sales Cloud functionality |
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