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Oracle Customer Data Management Cloud Service 2021 Implementation Essentials : 1z0-1063-21

1z0-1063-21

Exam Code: 1z0-1063-21

Exam Name: Oracle Customer Data Management Cloud Service 2021 Implementation Essentials

Updated: Jul 31, 2026

Q & A: 66 Questions and Answers

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Oracle 1z0-1063-21 Exam Syllabus Topics:

SectionObjectives
Data Modeling and Management- Manage customer, account, and contact data
- Define data model and entity relationships
Duplicate Identification and Resolution- Configure duplicate match and resolution rules
- Run duplicate identification and resolution processes
Security and Administration- Configure user roles and access control
- Maintain security of CDM data
Address Cleansing and Verification- Set up address cleansing options
- Verify and standardize address data
Data Import and Integration- Configure data import tasks
- Manage CSV and other import sources
Customer Data Management Overview- Describe Oracle Customer Data Management (CDM) Cloud Service capabilities
- Identify business use cases for CDM
Data Enrichment and Quality- Implement enrichment workflows
- Leverage external data services for enrichment
Setup and Configuration- Register and integrate source systems
- Configure CDM application and parameters
Testing and Troubleshooting- Diagnose common implementation issues
- Validate configuration and data flows

Oracle Customer Data Management Cloud Service 2021 Implementation Essentials Sample Questions:

1. Your client is implementing Oracle Customer Data Management to centralize their accountdata from several source systems and needs to fulfill a unique requirement:
* Accounts belonging to states such as California and Illinois must be excluded from the merge process.
How can this be carried out in Oracle Customer Data Management?

A) Define one survivorship rule with the exclude criterion with state as California and Illinois.
B) Define agreement rules with state as California and Illinois.
C) Define two survivorship rules with two separate exclude criteria, and for each state.
D) Select the "exclude" option on the Customer Merge page.


2. Your customer is implementing Oracle Sales Cloud and Oracle Customer Data Management and is planning to manage account and contact information with greater accuracy. You are called on as a data specialist to advise about the import of contacts related to the customer's account.
Which two need to be provided to load related account contact records? (Choose two.)

A) ContactPartyOrigSystem
B) PartyOrigSystemReference
C) ContactOrigSystemReference
D) PartyOrigSystem
E) ContactOrigSystem


3. Which three account roles are created during Oracle Address Verification Cloud Service provisioning?
(Choose three.)

A) Data Service Client APPID
B) Address Service User
C) Data Service User
D) Data Service Administrator
E) Address Service Administrator
F) Address Service Client


4. Which profile option is used to activate survivorship rules in Oracle Customer Data Management?

A) ZCH_ACTIVATE_SURVIVORSHIP
B) ZCH_ENABLE_SURVIVORSHIP
C) CDM_ENABLE_SURVIVORSHIP
D) CDM_ACTIVATE_SURVIVORSHIP


5. A reputable banking industry customer is implementing Oracle Customer Data Management to centralize and achieve 360-degree account information from multiple sources. They have the following unique requirements:
* The system should be able to carry out duplicate identifications and duplicate merge process automatically.
* The system should provide the ability for a central administrator to review and approve merge records before carrying outduplicate merge process.
How can these be configured in Oracle Customer Data Management?

A) Set up the customer merge requests profile option CDH_CUSTOMER_MERGE_REQUESTS.
B) Define Groovy rules and trigger workflows with approval hierarchy before automerge.
C) Set up the user merger requests profile option ZCH_USER_MERGE_REQUESTS.
D) Oracle Customer Data Management does not support such approvals before merge and cannot be configured.


Solutions:

Question # 1
Answer: D
Question # 2
Answer: C,D
Question # 3
Answer: A,B,D
Question # 4
Answer: B
Question # 5
Answer: C

1z0-1063-21 Related Exams
1Z0-1063-20 - Oracle Customer Data Management 2020 Implementation Essentials
1Z1-1021 - Oracle Customer Data Management Cloud Service 2018 Implementation Essentials
1Z1-1063 - Oracle Customer Data Management Cloud Service 2019 Implementation Essentials
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