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Salesforce Salesforce-Loyalty-Management Exam Syllabus Topics:
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Reference: https://trailheadacademy.salesforce.com/certificate/exam-loyalty-management-ap---AP-212
Salesforce Loyalty Management Accredited Professional Sample Questions:
Question #1
Northern Trail Outfitters an online clothing store has recently enabled the Loyalty Program. Which objects count toward data storage capacity?
A. Person Account, Email Messages, Transaction Journals, Loyalty Member Currency
B. Person Account,Loyalty Ledgers, Cases, Loyalty Program Currency
C. Person Account, Loyalty Member Tier, Orders, Loyalty Program Members
D. Person Account, Orders, Loyalty Program Members, Transaction Journals
Question #2
Northern Trail Outfitters wants to show member information in its member portal hosted outside of Salesforce.
What is a prerequisite for using Loyalty APIs to fetch the member information?
A. Create Data Processing jobs
B. Create customer integration code
C. Create a Connected App in Platform
D. Create custom objects in Loyalty
Question #3
A sports clothing and accessories retailer is setting up a new Loyalty program. The company wants an effective way to createurgency in its Loyalty program members to return to purchase and redeem their points within a specified period. The entire points balance expires if a member ' s last activity, including any purchase or points redemption, reaches 18 months.
What steps shoulda Loyalty Consultant follow to meet the retailer ' s requirement when implementing the new Loyalty program?
A. Set up a Qualifying Points currency and apply the expiration model ' Activity Model '
B. Set up a Non-Qualifying Points currency, apply the expiration model ' Activity Model '
C. Set up a Non-Qualifying Points currency and apply the expiration model ' Fixed Model '
D. Set up a Qualifying Points currency and apply the expiration model ' Fixed Model '
Question #4
Universal Container sells sports shoes through on eCommerce system. The Loyalty Program Members earnpoints in real-time with every purchase made.
How can this be built into Salesforce?
A. Download an app from the AppExchange to connect Salesforce and the external system.
B. Create customer web service with Order Object
C. Create an schedule process to call the external system.
D. Create with the external system to create Transaction Journals.
Question #5
What is the correct implementation approach for an Administrator to target a promotion only for specific products?
A. Create a custom list on the promotion
B. Add promotion to the lookup field on the product
C. Map products to promotion through an out-of-the-box Related List
D. Create product attributes in Promotion Setup
Solutions:
| Question #1 Correct Answer: D | Question #2 Correct Answer: C | Question #3 Correct Answer: B | Question #4 Correct Answer: D | Question #5 Correct Answer: C |


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