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SAP Certified Associate - Support Consultant for Incident Management with SAP Business All-in-One : C_PXSUP_90

C_PXSUP_90

Exam Code: C_PXSUP_90

Exam Name: SAP Certified Associate - Support Consultant for Incident Management with SAP Business All-in-One

Updated: Aug 01, 2026

Q & A: 80 Questions and Answers

C_PXSUP_90 Free Demo download:

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SAP C_PXSUP_90 Exam Syllabus Topics:

SectionObjectives
SAP Business All-in-One Support Operations- System monitoring and issue resolution
- Support model and service processes
Incident Management Processes- Incident lifecycle and workflow
- Ticket handling and categorization
SAP Solution Manager (ITSM)- Service desk configuration and usage
- Incident and problem management in Solution Manager
Reporting and Continuous Improvement- Incident reporting and analytics
- Process optimization in support operations
Escalation and Root Cause Analysis- Root cause analysis techniques
- Escalation procedures and SLA handling

SAP Certified Associate - Support Consultant for Incident Management with SAP Business All-in-One Sample Questions:

1. What does an SQL trace display? (Choose two)

A) The ABAP modules that have beencalled during program execution
B) All SQL statements that are executed by your program
C) The kernel modules of the database interface that have beencalled during program execution
D) The values that the system uses for particular database access (reads) and changes


2. What are the main steps when you accept a priority 1 message? (Choose two)

A) Call the customer within the Initial Reaction Time (IRT).
B) Document every activity in the message.
C) Call the customer if you leave for the weekend, indicating that you will proceed with processing the message on Monday.
D) Clarify the issue by phone to avoid additional effort in processing the message.


3. Which of the following are applications of the root cause analysis of SAP Solution Manager? (Choose two)

A) Safe remote access
B) Report development
C) Batch job planning
D) Performance measurement


4. Which of the following tools provides you with a central point of access to Customizing?

A) Customizing - Edit Project (SPRO)
B) Object Navigator (SE80)
C) Business Object Browser (SWO2)
D) Repository Information System (SE84)


5. Which tools are suitable for analyzing a BATCH INPUT? (Choose two)

A) ABAP trace
B) System Debugging
C) Batch Input Monitor (SM35)
D) Update Debugging


Solutions:

Question # 1
Answer: B,D
Question # 2
Answer: A,B
Question # 3
Answer: A,D
Question # 4
Answer: A
Question # 5
Answer: A,C

C_PXSUP_90 Related Exams
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C_TB1300_07 - SAP Consultant Certification, Development Consultant SAP Business One 2007
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