Salesforce Consumer Goods Cloud Accredited Professional : AP-204

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Salesforce Consumer Goods Cloud Accredited Professional Sample Questions:

1. Field Reps would like to monitor the team messages throughout the day while completing tasks. Which solution provides the optimal user experience while using a tablet?

A) Extend the visit List by leveraging the two column layout where one column is the visit list and the second is a messages
B) Display a notification for every message that a team member sends while the Field Rep is on the app
C) Create a quick action to create a note addressed to a team member
D) Extend every Consumer Goods Cloud mobile page to add a link to navigate to Chatter

2. Where are the results (actual values) of Custom Task KPIs stored?

A) In the custom object.
B) In the Visit Record
C) In the Retail Store KPI record
D) In the Retail Visit KPI record

3. ABC Telecom is using Communications Cloud for their enterprise customers. ABC Telecom has a requirement wherein assets must be synchronized to the assurance platform as soon as the sale or MACD order completes fulfillment for wholesale products. There are about 5,000 orders placed by each reseller throughout the day. There are hundreds of active reseller users present in the system.
How should a Consultant recommend that ABC Telecom integrate Communications Cloud with their assurance platform?

A) Use Platform Events and GetAsset API
B) Use a Bulk API connector via middleware
C) Use an on-demand data pull from Communications Cloud using the REST API from Service assurance
D) Use Industries Order Management to inform the assurance platform as part of the orchestration plan

4. Which statement is correct about Consumer Goods- Einstein Visit Recommendations?

A) Visit Recommendations can be created using the Next Best Action Strategy
B) Visit Recommendations automatically take into consideration already created visits for the store
C) Visit Recommendations are automatically generated by recent case activities
D) Visit Recommendations rules consider the store operating hours

5. A Consultant must migrate Communications Cloud Data from one customized Salesforce Org to another Salesforce Org.
What are two key considerations before migration and preparing the target instance to receive or import Communications Cloud data?

A) Run data validation in parallel to the ongoing migration.
B) Test migration data in a production environment.
C) All required data points and fields from the source org are captured in the target org.
D) Requires matching metadata to be established in the new target org.

Solutions: